Personal mailbox software that gives every customer their own address abroad
Each customer signs up on your site and gets a personal mailbox at your warehouses: their own address with an account number, a live list of packages that have arrived, and an email the moment something lands.
- Account number per customer
- Mailbox of received packages
- Email at every stage
Your shipping addresses
Account JM10482Use this at checkout
Andre Campbell
8250 NW 25th St, Suite JM10482
Doral, FL 33122
United States · +1 305 555 0142
Pickup at Kingston branch or home delivery
Built for
- Mailbox providers
- Caribbean & African forwarders
- Air & sea couriers
- Pickup-point networks
Stop answering “did my package arrive?”
Spreadsheets, calls and paper
Addresses typed by hand
Customers get a generic address and packages arrive without a name or suite you can match.
Arrivals shared on WhatsApp
Staff reply one by one when packages land at the warehouse.
Unknown packages pile up
Nobody knows who a package belongs to until someone calls.
With Logxa
A personal address per customer
Name and account number are part of the address, so every package is matched on scan.
A mailbox they check themselves
Customers see received, in-transit and expected packages in their portal.
Pre-alerts match on arrival
The tracking number links the package to its owner the moment it is scanned.
Everything a mailbox customer expects, on your brand.
Customers manage their mailbox from your portal; your warehouse team works from the same records.
A mailbox that fills itself
When your team receives a package it appears in the customer’s mailbox with store, tracking number and weight, and an email goes out straight away.
- Received, in transit and expected packages in one list
- Email per tracking stage, with your own wording
- Shipment detail with charges and payment status
My mailbox · JM10482
1 new- 2.1 lbReceived Miami
Amazon
1Z999AA10123456784
- 0.9 lbReceived Miami
Shein
9400111899223344
- 6.4 lbIn transit
Best Buy
1Z88A0R9034
- —Expected
eBay
Pre-alert
Email: “Your Amazon package arrived at our Miami warehouse”
Pre-alerts with invoices
Customers tell you what is coming: store, tracking number, line items with quantity and value, plus the invoice file for customs.
- Line items with description, quantity and value
- Invoice upload stored with the package
- Matched automatically when scanned in
New pre-alert
Store
Amazon
Tracking
1Z999AA10123456784
Items
Matched automatically when the package is scanned in Miami.
Receiving that matches every package
Scan the tracking number or account number at the warehouse. Matched packages are weighed, measured and rated; unknown ones are logged for matching later.
- Lookup by tracking or account number
- Weight and dimensions with dimensional weight
- Unknown packages kept until claimed
Receiving · Miami warehouse
ScannerScan tracking
1Z999AA10123456784
Matched pre-alert
Andre Campbell · JM10482
Amazon · 2 items · $113.99
Weight
3.2 lb
L×W×H
14×10×8 in
No match? The package is logged as unknown for matching later.
A mailbox customer’s journey, start to finish.
- 01
Customer signs up
Email code sign-up; an account number is assigned and every warehouse address appears with their name.
- 02
Shops online
Uses your warehouse address at Amazon, eBay or any store, and sends a pre-alert.
- 03
You receive
Scan the tracking number, match the account, weigh, measure and rate.
- 04
Ship by air or sea
Move packages through stages with bulk updates; customers get an email each time.
- 05
Collect or deliver
Duty and fees added as charges, paid, then collected at a branch or delivered.
Built for mailbox operators.
Warehouses, pickup locations, rates, stages and charges — set up once, used for every package.
Warehouses and address formats
Each warehouse has its own address format with the customer’s name and account number.
Pickup locations
Let customers collect at your branches, or deliver to their door.
Customer address book
Customers keep delivery addresses for home delivery in their portal.
Tracking stages with emails
Your own stages, each with an optional email to the customer.
Charges and payment status
Freight, duty, handling, storage and delivery charges per shipment.
REST API
Create and read shipments from your own systems with API keys.
Included in every workspace
Your domain, your brand
The app runs on your own domain with your logo and colours, SSL included.
Team roles and permissions
Roles per job plus per-person permissions, invites and active sessions.
Customer portal
Customers sign up with an email code and see their own work only.
Email from your address
Status emails and documents go out through your own email provider.
Your file storage
Photos and documents in Logxa storage or your own S3 bucket.
REST API and keys
API keys per workspace to create work and read status from your systems.
Does each customer get their own address?
Yes. When a customer signs up they get an account number, and every warehouse address is shown with their name and account number already filled in, ready to copy into any online store.
How are packages rated?
Air shipments are charged on the greater of actual and dimensional weight, sea shipments on cubic volume. Rate cards support flat or per-unit tiers, a minimum charge, fuel, handling and insurance, and can rate automatically when a package is received.
What happens with packages nobody pre-alerted?
They are received as unknown packages with their tracking number, weight and photos, and matched to the right customer once the account is identified.
Can customers see their packages themselves?
Yes. The customer portal lists every package with its stage, weight, charges and payment status, and a public tracking page is available by tracking number.
Does it run on our own domain?
Yes. The portal and the staff app run on your domain with your logo and colours, and emails are sent from your own address.
Open personal mailboxes for your customers this month.
See the mailbox, receiving and rating flow in a 30-minute demo on your own workflow.
White-label on your domain Your own isolated workspace Works on any phone