Ideas for running a smarter logistics business.
Practical thinking on technology, operations and customer experience — from the team building Logxa.
2026
Returns9 Jun 2026
Returns Are Inventory: Building a Reverse Logistics Process That Pays
A returned item isn’t a problem to get rid of. It’s stock — and every day it waits to be inspected and put back on the shelf, it loses value.
Read article · 3 minTechnology14 Apr 2026
Courier Management vs Freight Forwarding Software: Which Does Your Business Need?
Both move goods from A to B, both promise tracking and invoicing. Underneath, they are built around completely different units of work — and choosing the wrong one is expensive.
Read article · 6 minVehicle transport17 Feb 2026
Digital Vehicle Inspections: Ending Damage Disputes in Car Shipping
In car shipping, almost every claim comes down to one question: was that scratch there before? A thorough digital inspection at pickup and delivery answers it in seconds.
Read article · 3 minCourier20 Jan 2026
How to Start an International Courier Business: A Practical Guide for 2026
You don’t need your own aircraft to ship parcels around the world. You need the right lanes, reliable partners, clean customs paperwork and prices that still make money after the surcharges.
Read article · 12 min2025
Parcel forwarding18 Nov 2025
How International Parcel Consolidation Works: A Guide for Parcel Forwarding Companies
Consolidation is the reason shoppers use a parcel forwarder instead of paying each store for international shipping. Done well, it’s also where your margin comes from.
Read article · 9 minWarehousing9 Sept 2025
Activity-Based Billing for 3PLs: Charge for Every Pick, Pallet and Day
A 3PL warehouse does hundreds of billable things a day for each client. Activity-based billing makes sure every receipt, pallet-day, pick and return reaches the invoice — at that client’s rates.
Read article · 4 minForwarding13 May 2025
Demurrage and Detention: How Forwarders Stop Paying for Free Time
Container charges are among the most avoidable costs in ocean freight. They happen when nobody is watching the clock — and they grow every single day.
Read article · 4 minPricing18 Mar 2025
How to Calculate Freight Volumetric Weight: Air, Road and Sea with Worked Examples
Freight is charged for the space it takes as well as what it weighs. Get the calculation wrong and you either overcharge customers or give away capacity for free.
Read article · 6 minCold chain28 Jan 2025
Cold Chain Compliance: What Shippers Expect From Your Temperature Records
For temperature-sensitive goods, on-time delivery isn’t enough. You have to prove the load stayed in range from collection to delivery — with records an auditor will accept.
Read article · 4 min2024
Freight15 Oct 2024
LTL Consolidation: Filling Trucks Without Losing Track of Loads
A full truckload has one shipper, one price and one POD. A consolidated part-load truck can carry twenty — each with its own space, stops, paperwork and invoice. The profit is in filling the truck; the risk is in losing track.
Read article · 4 minPayments20 Aug 2024
How to Manage COD Reconciliation in Courier Businesses: A Complete Guide
Cash on delivery turns every courier into a payments company. The parcels can be perfect and the business can still bleed money through cash nobody can account for.
Read article · 7 minTracking18 Jun 2024
Proof of Delivery Today: Photos, Signatures and GPS
A delivery that can’t be proven is a delivery that can be disputed. Modern proof of delivery records who, where, when and what — in seconds, on the driver’s phone.
Read article · 4 minPricing20 Feb 2024
Chargeable Weight Explained: Why Light Boxes Cost More
A box of pillows and a box of books can weigh very different amounts and take up the same space. Chargeable weight makes sure you’re paid for the space — which is what vehicles, aircraft and containers actually run out of.
Read article · 4 min2023
Package forwarding8 Nov 2023
Pre-Alerts: The Small Habit That Makes Package Forwarding Scale
A package that arrives with a pre-alert is matched in seconds. One that arrives without one can sit on an “unknown” shelf for days. For a package forwarder, that difference decides how far the operation can grow.
Read article · 4 minOperations26 Sept 2023
How to Manage Multi-Branch Courier Operations Without Losing Control
One branch runs on the owner’s memory. Three branches need a system. Ten branches need a system everyone follows the same way.
Read article · 8 minOperations11 Jul 2023
Hub-and-Spoke for Regional Couriers: When (and How) to Add Hubs
Direct delivery works beautifully inside one city. The moment parcels start travelling between branches, a hub can cut costs and delays — if you add it at the right time and run it with discipline.
Read article · 4 minPayments14 Mar 2023
Cash on Delivery Without the Chaos
For a last-mile courier, every COD parcel is a small cash transaction. Collecting it is easy. Knowing who holds it, which parcel it belongs to and which merchant it’s owed to is the hard part.
Read article · 4 min2022
Technology29 Dec 2022
AI in Logistics: Paving the Way to a Smarter Future
AI in logistics isn’t robots and science fiction. It’s software that learns from your shipment history to make everyday decisions — forecasts, routes, prices and ETAs — a little better, many times a day.
Read article · 4 minProduct29 Dec 2022
Why End-User Experience Makes or Breaks Logistics Software
Logistics software is used by dispatchers in a rush, drivers in the rain and customers on their phones. If it isn’t easy for them, it doesn’t matter how powerful it is.
Read article · 4 minOperations29 Dec 2022
Beyond Spreadsheets: Streamlining Logistics Operations
Spreadsheets are where most logistics businesses start, and where many stay too long. Here’s how to tell you’ve outgrown them — and how to move on without disrupting the operation.
Read article · 4 minLast mile12 Apr 2022
Common Challenges in Last-Mile Delivery Operations — and How to Fix Them
The last mile is the shortest part of a parcel’s journey and usually the most expensive. Most of that cost comes from a handful of problems that can be measured and fixed.
Read article · 7 min2021
Freight17 Aug 2021
Understanding FTL vs LTL Transportation: A Guide for Road Freight Businesses
Full truckload and less-than-truckload look like the same trucks on the same roads. Operationally and financially, they are two different businesses.
Read article · 7 minCourier9 Feb 2021
How to Build a Profitable Courier Business: The Numbers Behind Every Parcel
Busy isn’t the same as profitable. Courier businesses live or die on a few cents per parcel — here’s how to find them and keep them.
Read article · 7 min2020
Technology16 Jun 2020
How to Choose a Logistics Management System: A Practical Buyer’s Guide
The right system disappears into your day. The wrong one becomes a second job. Here’s how to tell them apart before you sign.
Read article · 8 minPayments10 Mar 2020
Online Payments in Logistics: A Guide to Payment Gateways
Every day a logistics business waits to be paid is a day it finances its customers. Online payments shorten that wait — if you choose the right gateway and put it in the right places.
Read article · 4 min2019
Security16 Dec 2019
Safeguarding SaaS Data in the Cloud: Security Best Practices
When your shipments, customers and invoices live in the cloud, security is shared between you and your software provider. Here’s what each side should do — and how to check it.
Read article · 4 minFleet27 Nov 2019
A Practical Guide to Fleet Operator Management
Your drivers and subcontracted operators are your service. Managing them well — from onboarding to assignment, pay and performance — is what turns a set of vehicles into a reliable fleet.
Read article · 4 minFleet22 Nov 2019
Overcoming the Biggest Fleet Management Challenges
Vehicles are usually a transport company’s biggest asset and its biggest running cost. Most fleet problems come down to a few numbers that can be measured and improved.
Read article · 4 minE-commerce1 Nov 2019
Streamlining E-commerce Fulfilment for a Seamless Customer Experience
Online shoppers judge a store by what arrives at their door. Fulfilment providers who get the order right, ship it on time and handle returns cleanly become their merchants’ most valuable partner.
Read article · 4 minTechnology25 Oct 2019
The SaaS Revolution in Logistics Software
Logistics software used to mean servers in a back office, big licence fees and upgrades every few years. Software as a service has changed what a small operator can afford — and what a large one should expect.
Read article · 4 minLast mile24 Oct 2019
Navigating the Last-Mile Challenge: Innovations and Solutions
The last mile is the most expensive part of delivery. A handful of practical innovations are making it cheaper, faster and more reliable — and most don’t need a big budget.
Read article · 4 minAnalytics23 Oct 2019
The Power of Business Reporting for Growth
Every logistics business generates data with every shipment. Reporting turns that data into decisions — about prices, customers, routes and people.
Read article · 4 minTracking4 Oct 2019
Why Live Tracking Is Now Non-Negotiable in Logistics
Customers no longer accept “it’s on its way”. Live tracking answers their question before they ask it — and gives you a record of what really happened.
Read article · 4 minOperations3 Oct 2019
How Modern Logistics Management Software Changes the Game
Software doesn’t move a single parcel. What it changes is everything around the parcel: who knows what, how fast, and how often the same information is typed twice.
Read article · 5 min