Shop and ship software

Shop and ship software that runs from checkout to collection

Your customers buy from any online store using your warehouse address. Logxa handles the rest: pre-alerts, receiving, air and sea rating, transit stages, duty charges and collection.

  • Pre-alerts with invoices
  • Auto-rating on receive
  • Bulk stage updates
ship.yourcompany.com/my/shipments/SH-30418

SH-30418 · Bluetooth headphones

Pre-alerted
  1. Bought at Amazon

    Shipped to Suite JM10482

  2. Pre-alert sent

    Invoice uploaded

  3. Received in Miami

    7 lb chargeable · $24.50

  4. Flight JM-1123

    In transit to Kingston

  5. Ready for pickup

    Paid · collected

Built for

  • Shop & ship couriers
  • Air freight forwarders
  • Sea consolidators
  • Latin American & Caribbean importers
The shift

From order confirmation to “ready for pickup”.

Spreadsheets, calls and paper

  • Rates worked out by hand

    Staff look up weight tables and dimensional rules for every package.

  • One status update at a time

    Moving a flight’s packages through customs means editing each one.

  • Charges added at the counter

    Duty and fees appear late, and customers dispute them.

With Logxa

  • Priced the moment it’s received

    Weight and size go in, the right air or sea rate comes out.

  • A whole flight in one click

    Select 48 packages and move them to the next stage; every customer is emailed.

  • Charges on the shipment

    Duty, handling and delivery appear on the customer’s shipment before collection.

Shop & ship workflow

Built around the way shoppers ship.

From the pre-alert to collection, every step is in one system shared by your customers and your warehouse.

Pre-alerts from the shopper

Shoppers pre-alert purchases with store, tracking number, items and the invoice. When the package arrives it is already matched.

  • Store, tracking number and line items
  • Invoice file for customs
  • Automatic match on scan
ship.yourcompany.com/my/prealerts/new

New pre-alert

Store

Amazon

Tracking

1Z999AA10123456784

Items

Bluetooth headphones × 1$89.99
Phone case × 2$24.00
amazon-invoice.pdf
Pre-alert sent · value $113.99

Matched automatically when the package is scanned in Miami.

Air and sea rating built in

Air rates use the greater of actual and dimensional weight; sea rates use cubic volume. Flat or per-unit tiers, minimums and handling are all rate card settings.

  • Dimensional and cubic divisors you set
  • Auto-rate on receive or “Find rate” manually
  • Calculator for quoting customers
ship.yourcompany.com/rates

Rate calculator

Air · per lb tiers

  • 1–5 lb$4.00 / lb
  • 6–20 lb$3.50 / lb
  • 21+ lb$3.10 / lb

7 lb × $3.50 = $24.50

Sea · per cubic ft

  • Minimum$15.00
  • Per ft³$11.00
  • Handling$3.00

0.65 ft³ → min applies $18.00

Auto-rate on receive is on · staff can still “Find rate”

Bulk stages with customer emails

Move a flight or container load through in transit, customs and ready for pickup in one step. Each stage can send its own email.

  • Bulk stage change for any selection
  • Email per stage in your words
  • Duty and fees added as charges
ship.yourcompany.com/shipments

48 selected · Flight JM-1123

Bulk update
Received Miami
In transit
At customs
Ready for pickup

48 customers emailed: “Received at Miami”

Duty added as a charge+$18.40 on JM10482
How it works

Shop, ship, collect.

  1. 01

    Customer signs up

    Email code sign-up; an account number is assigned and every warehouse address appears with their name.

  2. 02

    Shops online

    Uses your warehouse address at Amazon, eBay or any store, and sends a pre-alert.

  3. 03

    You receive

    Scan the tracking number, match the account, weigh, measure and rate.

  4. 04

    Ship by air or sea

    Move packages through stages with bulk updates; customers get an email each time.

  5. 05

    Collect or deliver

    Duty and fees added as charges, paid, then collected at a branch or delivered.

Capabilities

Everything a shop and ship operation needs.

One system for shoppers, warehouse staff and cashiers.

Personal warehouse addresses

Name and account number in every address, for every warehouse.

Receiving screen

Scan, match, weigh, measure and rate at the warehouse.

Categories

Group goods by category for rates and reporting.

Manual charges

Handling, consolidation, repacking, storage and delivery fees.

Payment status

Track paid and unpaid shipments before release.

Reports and dashboard

Packages received, shipped and revenue at a glance.

Included in every workspace

Your domain, your brand

The app runs on your own domain with your logo and colours, SSL included.

Team roles and permissions

Roles per job plus per-person permissions, invites and active sessions.

Customer portal

Customers sign up with an email code and see their own work only.

Email from your address

Status emails and documents go out through your own email provider.

Your file storage

Photos and documents in Logxa storage or your own S3 bucket.

REST API and keys

API keys per workspace to create work and read status from your systems.

FAQ

Questions, answered.

Can’t find what you need? Talk to our team.

Does each customer get their own address?

Yes. When a customer signs up they get an account number, and every warehouse address is shown with their name and account number already filled in, ready to copy into any online store.

How are packages rated?

Air shipments are charged on the greater of actual and dimensional weight, sea shipments on cubic volume. Rate cards support flat or per-unit tiers, a minimum charge, fuel, handling and insurance, and can rate automatically when a package is received.

Can one shipment have several items?

Yes. Pre-alerts and shipments carry line items with description, quantity and value, which also helps with customs.

Can we move a whole flight at once?

Yes. Select the packages and change their stage in bulk. Customers get the email for that stage.

Do customers pay online?

Yes. Connect your Stripe account in Settings and turn on online payments: customers pay by card from their portal for one shipment or everything unpaid, and the shipments are marked paid automatically. Payments at your counter are taken in the cashier screen.

Ready when you are

Launch your shop and ship service on your own brand.

We’ll walk through pre-alerts, receiving and rating with your real rates.

White-label on your domain Your own isolated workspace Works on any phone