Power Your Global Mail and Package Operations with U.S. Virtual Address Software
Specifications
Automated Address Assignment
Automatically generate unique U.S. addresses for customers upon registration. Each user receives a personalized suite number or ID linked to your physical location, allowing them to shop online and use your facility as their official shipping address.
Customer Account & Identity Verification
Built-in KYC and document verification workflows ensure compliance and secure onboarding. Customers can upload ID documents, complete verification online, and immediately activate their virtual address account for mail and package reception.
Mail and Package Management
Track, scan, and record every incoming mail item or package. Our system automatically associates received items with the correct customer ID and updates the customer dashboard in real time. Staff can process, store, and forward items efficiently through a streamlined interface.
Customer Dashboard & Self-Service Controls
Provide customers with full visibility into their mailbox. They can request mail scanning, repackaging, forwarding, or pickup directly from their dashboard. Each action triggers automated workflows that keep customers informed and reduce manual admin time for your team.
Multi-Location Address Management
Operate multiple facilities or warehouses across the U.S. with ease. Assign addresses by region or branch, manage staff permissions, and track performance metrics across all sites through one unified platform.
Mail Scanning & Digital Delivery
Enable customers to view the contents of their mail online through secure, high-resolution scans. Manage scanning queues, prioritize urgent requests, and deliver digital copies instantly while maintaining full data security and privacy compliance.
Shipping & Carrier Integration
Connect with major U.S. and international carriers including USPS, FedEx, DHL, and UPS. The software automatically calculates shipping rates, generates labels, and provides end-to-end tracking for every outbound package or consolidated shipment.
Automated Billing & Payment Gateways
Streamline billing for mail handling, scanning, storage, and forwarding services. Integrate with major payment gateways such as Stripe, PayPal, and Authorize.net for instant transactions. Support recurring subscriptions or pay-per-action billing models effortlessly.
Security & Access Control
Protect sensitive mail and customer data with enterprise-grade encryption and access controls. Role-based permissions ensure that only authorized staff can view or manage specific accounts, keeping your operation compliant with postal and privacy regulations.
Analytics & Operational Reporting
Gain full visibility into performance metrics — from incoming mail volume and shipment frequency to revenue and user activity. Use data-driven insights to optimize staff performance, reduce processing time, and identify new growth opportunities.
Our U.S. Virtual Address Software helps logistics operators, mailroom service providers, and forwarding companies deliver a modern, fully digital customer experience. From onboarding to delivery, every step is automated, traceable, and optimized for global scalability. Contact us today to learn how our software can power your virtual address operations and enhance customer satisfaction across borders.