The paper problem
The traditional bill of lading has a car outline printed on it. Drivers mark damage with a pen, often in the dark, often in a hurry. At delivery the receiver points at a dent, the driver says it was already there, and the paper doesn’t settle it.
What a digital inspection captures
- Photos — a minimum set around the vehicle, required before the inspection can be saved.
- Damage marks — tapped onto a diagram with several views (top, front, rear, left and right), each with a type and exact position.
- Readings — odometer, fuel level and number of keys.
- Signature — from the person releasing the vehicle, on the driver’s phone.
- Time and location — saved automatically.
The second inspection is the important one
At delivery, the driver repeats the inspection. Because both are digital, they can be compared automatically: any mark that wasn’t on the pickup report is flagged as new. The receiver signs knowing exactly what changed.
Claims become decisions, not arguments
When a customer opens a claim, your team sees both inspections side by side with photos. Approve an amount, decide who is liable — your company or a partner carrier — and move on. If a carrier is liable, deduct it from what you owe them.
Partner carriers too
Brokers often lose visibility once a load goes to a partner. Give partner carriers’ drivers the same inspection app and every handover is documented the same way.
How Logxa handles it
Logxa’s vehicle transport software includes a phone inspection app with a 5-view damage diagram, photos, readings, e-signatures and GPS, automatic new-damage detection, an e-signed bill of lading and claims decided against both inspections. See the vehicle inspection app.