Customer Updates & Activity Feed
A live feed of what is happening to every shipment.
Customers see a timeline of public events for each of their shipments — booked, received, departed, delayed, delivered — and get an email when the stages you choose happen. Delay reports move the ETA and tell them straight away.
SH-30418 · Bluetooth headphones
Pre-alertedBought at Amazon
Shipped to Suite JM10482
Pre-alert sent
Invoice uploaded
Received in Miami
7 lb chargeable · $24.50
Flight JM-1123
In transit to Kingston
Ready for pickup
Paid · collected
Customer Updates & Activity Feed, the way it actually works.
Timeline per shipment
Public events with times.
Stage emails
Sent when the stages you choose happen.
Delay notices
New ETA explained to the customer.
Internal stays internal
Notes and costs are never shown.
Included in these products
Can we post general news to all customers?
Not inside Logxa; updates are per shipment. Use your email tool for announcements.
Can customers turn emails off?
You choose which stages send emails.
Related features
All featuresSee this feature on your own workflow.
A 30-minute demo in the Logxa software built for your business.