Customer & partner experience
Customer Self-Service Portal
Customers book, track and download everything themselves.
Every Logxa software includes a portal for your customers. They book or request quotes, accept online, track every shipment, download PODs and documents, keep an address book and see their invoices and statements — without calling your team.
ship.yourautotransport.com/my/orders
Metro Motors · dealer portal
On account- ORD-10583 vehicles · Dallas → AustinQuote ready
- ORD-1051RAV4, Camry · Houston → DenverIn transit
- ORD-1042Accord · Dallas → PhoenixDelivered
ORD-1058 · $1,240 (3rd vehicle −10%)Accept quote
What you get
Customer Self-Service Portal, the way it actually works.
Book and request
Bookings, enquiries, inbound notices or returns.
Track everything
All shipments with status and history.
Documents and POD
Download PODs, labels and documents.
Invoices and statements
Issued invoices and balances.
Can customers see each other’s data?
No. Each customer sees only their own work.
Is there live chat or ticketing?
Not built in. Customers reach you through your usual channels; the portal removes most status questions.
Related features
All featuresOnline Booking & Quote RequestsCustomers book or request a quote online, on your own domain.Customer Updates & Activity FeedA live feed of what is happening to every shipment.Customer Sign-up & OnboardingNew customers sign up in seconds and start shipping.Pre-AlertsCustomers tell you what’s coming — you match it on arrival.Quotes & Online AcceptanceQuotes your customers accept online — and turn straight into bookings.Overseas Agent PortalYour overseas partners update their own jobs.
See it working
See this feature on your own workflow.
A 30-minute demo in the Logxa software built for your business.