Shipments & operations

Activity History & Timeline

Who did what, when and where — on every shipment.

Every shipment keeps a timeline: created, quoted, assigned, scanned, picked up, delayed, delivered, emailed. Driver steps carry time and location. Customers see the public part of the timeline; your team sees all of it.

See it in a demo All features
send.yourcourier.com/bookings/BK-20377

BK-20377 · activity

Max attempts: 2

  1. Picked up

    Sam K. · photo proof

  2. Attempt 1 failed

    No one home · retry tomorrow

  3. Attempt 2 failed

    Refused by receiver

  4. Return to sender

    Job created automatically

  5. Sender emailed

    “Your parcel is coming back”

What you get

Activity History & Timeline, the way it actually works.

Time-stamped events

Every change is recorded with time and user.

Location on driver steps

Pickups, deliveries and checkpoints save GPS.

Public and internal events

Customers see what matters to them; staff see everything.

Notes

Internal notes stay on the record for the whole team.

Where you’ll find it

Included in these products

Courier & parcel

Courier management software

Job chain from pickup to return

Road freight

Trucking software (FTL)

Driver steps with photos and GPS

Vehicle transport

Vehicle transport software

Order timeline with inspections and claims

FAQ

Questions, answered.

Something else? Talk to our team.

Can customers see internal notes?

No. Notes and internal events stay with your team; customers see the public timeline.

Are emails logged?

Yes. Emails sent to customers are logged on the shipment.

Related features

Shipment & Order ManagementEvery shipment, load, job or order — created, found and updated in one place.Scan & Status UpdatesMove one parcel or a whole flight to the next stage — customers are told automatically.Multi-Item Shipments & ProductsPieces, line items, vehicles or SKUs — each with its own details.Containers, Bags & ManifestsGroup shipments into containers, bags and manifests — and know what is in each.Barcode & Bulk ScanningScan with any phone camera or hand scanner — no special hardware.Hubs & LinehaulRun parcels and part loads through your hubs with every scan recorded.
See it working

See this feature on your own workflow.

A 30-minute demo in the Logxa software built for your business.

Book a live demo